RideMesh Privacy Policy

Last updated: July 24, 2026

Welcome to RideMesh. Your privacy and data security are fundamental to our mission of enabling safe, trusted community commute sharing. This Privacy Policy explains how RideMesh collects, uses, protects, and discloses your personal information when you use our mobile application and web platform.

1. Information We Collect

A. Personal Identification Data

• Identity Verification Data: National Identification Number (NIN), driver's license details, and facial liveness verification scans processed securely for identity confirmation.
• Account & Contact Data: Name, email address, phone number, profile photo, and community association (workplace domain, estate verification code, or educational institution).

B. Commute & Trip Data

• Location & Route Data: Origin, destination, preferred departure windows, daily commute routes, and real-time GPS coordinates while an active trip or safety tracking is enabled.
• Boarding Verification: Encrypted QR code check-in logs confirming trip start and completion.

C. Technical & Usage Data

• Device identifiers, operating system version, push notification tokens, IP addresses, and crash reports.

2. How We Use Your Information

• Community Matching: Pair you with verified colleagues, neighbors, and peers traveling your exact commute route.
• Safety & Verification: Conduct mandatory NIN and facial liveness checks to eliminate anonymous strangers on the network.
• Live Safety Features: Power live trip-sharing, stealth safety check-in countdown timers, and one-tap SOS emergency alerts.
• Reputation & Trust Score: Compute the transparent 35/35/30 Trust Score combining identity verification, trip completion history, and community reviews.
• Service Optimization: Analyze platform performance and improve matching algorithms.

3. Data Sharing & Disclosure

• With Matched Commuters: Only essential details (first name, profile picture, verified Trust Score, and route overlap) are visible to matched commuters inside your community circle.
• Emergency Contacts: When live trip-sharing or stealth SOS alerts are triggered, your live GPS location and trip details are shared with your designated contacts.
• Legal Compliance: We do not sell your personal data to third parties. Data is disclosed only when required by law or legal process.

4. Data Security & Retention

We enforce bank-grade encryption (TLS/AES-256) for data in transit and at rest. Your verification credentials and location telemetry are stored securely with strict access controls.

5. Account & Data Deletion

You have the right to request full deletion of your account and associated personal data at any time. Visit our Account Deletion Page or contact our privacy team at [email protected].